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MUMBAI, India —
NCR Corp.
has signed a deal with Hong Kong and Shanghai Banking Corp. (HSBC) to manage its
fleet of off-site ATMs the western and southern regions of India, where the
majority of HSBC’s Indian ATM installations reside.
According
to a news release, NCR will provide first- and second-line maintenance,
caretaker services, site maintenance, and supply and cash replenishment
services.
“NCR’s domain
expertise on ATM technology, the use of sophisticated tools, and proven
fail-safe processes will help us reinforce the reliability of our ATM channel
and ensure better service and availability for our customers,” said Nicholas
Winsor, director of personal financial services for HSBC India. “The ATM
management services from NCR will enable us to resolve service incidents faster
and further strengthen our endeavor to maintain quality customer relations.”